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This tutorial shows you how to set up Microsoft Outlook to work with your e-mail account with our email system. This tutorial focuses on setting up Microsoft Outlook 2003, but these settings are similar in other versions of Microsoft Outlook. You can set up previous versions of Microsoft Outlook by using the settings in this tutorial.
When using Outlook you must know how to create an account with proper settings (this may be very useful for troubleshooting as well, many times the problem is in the account settings.) You may need to get some information from your Internet Service Provider (ie: Shaw or Telus) to create or change your account settings. If you are not able to send or receive email, the first thing you should do is see if you can access the internet from your browser. If you cannot view web pages and perform other internet activities then it means that your internet is down and you should contact your Internet Service Provider with this problem. If this works then it is definitely a problem with your email account. It is also a good idea to get comfortable with the 'Options' pallet. This can be reached from the Tools menu.

On the E-mail Accounts wizard window, select "Add a new e-mail account"
and click Next.
Click "More Settings."
NOTE: "smtpout.secureserver.net" is an SMTP relay server. In order to use this server to send e-mails, you must first activate SMTP relay on your e-mail account. Log on to your Manage Email Accounts page to set up SMTP relay. If you do not have SMTP relay set up and your Internet Service Provider (ISP) allows it, you can use the outgoing mail server for your Internet Service Provider. Contact your Internet Service Provider to get this setting.